Code of Conduct
At Boston Medical Aesthetics, we are committed to providing an exceptional patient experience through a patient-centered approach and outstanding customer service. Our dedicated staff works hard to ensure that each visit is as comfortable and accommodating as possible.
Our Commitment to You:
- We prioritize your needs and strive to provide the highest quality care.
- Our team is trained to offer personalized services tailored to your unique requirements.
- We aim to create a welcoming and respectful environment for all our patients.
Our Expectations from You:
- Respect and Courtesy: Please treat our staff with respect and courtesy at all times. Our team is here to assist you, and a positive interaction helps us serve you better.
- Punctuality: We understand that unforeseen circumstances like traffic can cause delays. However, missed appointments affect our schedule and other patients. We kindly request that you arrive on time for your appointments.
- Communication: If you are running late or need to reschedule, please inform us as soon as possible. While we strive to accommodate everyone, our schedule is often fully booked, and late arrivals may not be accommodated and are subject to a no-show fee.
- Calm and Respectful Language: We ask that all interactions with our staff be conducted in a calm and respectful manner. Abusive or aggressive behavior will not be tolerated and may result in discontinuation of services.
Thank you for your understanding and cooperation. Together, we can maintain a positive and respectful environment that benefits everyone.
